Water Operator
Si Environmental, LLC
6420 Reading Rd, Rosenberg, Texas 77471
Phone: (832) 490-1600
Email: customercare@sienv.com
If you have any questions regarding your service or billing, please feel free to call: (832) 490-1600 (Local Dialing) or 877-382-7414 (Toll Free).
If you have an emergency to report, such as:
- Water Leak
- Loss of Pressure
- Service Interruption
- Water Main Break in your Area
- Sanitary Sewer Stoppage
- Public Health Hazard
Please call Si Environmental immediately at: (832) 490-1601 (Local) or 877-382-7416 (Toll Free), available 24 hours a day, 7 days a week, 365 days a year.
Service Rate Schedule
Water Rate (Single Family Residential)
$ 10.00 | Minimum Rate for Service |
$ 1.00 | Rate per 1,000 gallons metered for usage between 5,001 gallons and 10,000 gallons |
$ 1.10 | Rate per 1,000 gallons metered for usage between 10,001 gallons and 15,000 gallons |
$ 1.25 | Rate per 1,000 gallons metered for usage between 15,001 gallons and 20,000 gallons |
$ 1.50 | Rate per 1,000 gallons metered for usage between 20,001 gallons and 25,000 gallons |
$ 1.75 | Rate per 1,000 gallons metered for usage between 25,001 gallons and 30,000 gallons |
$ 2.00 | Rate per 1,000 gallons metered for usage above 30,001 gallons |
Sewer Rate (Single Family Residential)
$ 15.00 | Minimum Rate for Service |
$ 1.00 | Rate per 1,000 gallons metered for usage above 10,001 gallons |
Payment Options
Pay-By-Phone
- Visa/MasterCard/Discover/American Express (3% Convenience Fee*)
- Posts next business day
- Electronic Check ($1.00 transaction fee*)
- Posts to account next business day
Online Website (Payments www.sienv.com)
- Visa/MasterCard/Discover/American Express (3% Convenience Fee*)
- Posts next business day
- Electronic Check ($1.00 transaction fee*)
- Posts to account next business day
Text to Pay (Payment via your mobile device)
- Visa/MasterCard/Discover/American Express (3% Convenience Fee*)
- Posts next business day
- Electronic Check ($1.00 transaction fee*)
- Posts to account next business day
Monthly Auto-Draft
- Visa/MasterCard/Discover/American Express (3% Convenience Fee*)
- Electronic Check ($1.00 transaction fee*)
- Posts automatically to account on due date
Online Bill-Pay (through your banking institution)
- Please be sure to include your complete 10-digit account number when setting up Online Bill-Pay through your banking institution.
- Please be advised that Online Bill-Pay through your banking institution generally involves your bank utilizing a third party company to create a paper check that is sent to the specified remittance address. Your Municipal Utility District nor Si Environmental, LLC. will have any control over the check creation and the mailing process for this banking institution service.
- Remittance address:
PO Box 4824
Houston, TX 77210-4824- All payments received are processed within (1) business day of receipt by Si Environmental, LLC.
- Remittance address:
MUD Lockbox (Checks sent via the United States Postal Service)
- Remittance address:
PO Box 4824
Houston, TX 77210-4824- All payments received are processed immediately upon receipt by Si Environmental, LLC.
Operator’s Drop Box
- 6420 Reading Road
Rosenberg, TX 77471- NO CASH ACCEPTED (Cashier’s or Personal Checks and Money Orders only)
- All payments received are processed immediately upon receipt by Si Environmental, LLC.
(*) These charges are third party transaction charges that are not associated or collected by Si Environmental, LLC. or your water utility
district.
Notice About Confidentiality of Customer Information
Under Texas House Bill #872, a Customer’s information is kept confidential and no longer subject to disclosure under a Private Information Act records request. If you would like for your information to be disclosed, please visit www.sienv.com/disclosure to submit your request.